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customer service
Address
168 Cherry Lane
Carle Place, NY 11514
Contact
516-622-6597
Opening Hours
Mon - Fri
8:00 am – 3:00 pm
FAQ
01
I’ve found the sneakers I want but can’t select my size
If your size is unavailable, check back with us soon for updates. We'll notify you when it comes in after you sign up for notifications.
03
Has my order been sent yet ?
When you finalize your purchase, we will send an email to let you know. The email will contain a tracking link that will tell you when your order is coming.
05
Part of my order is missing
Please call or email the store with proof of purchase and we will immediately send you your missing item free of purchase.
07
Which methods of payments can I use?
Items are sold on the site linked to the Buy buttons on every product page.
09
Is it safe to order online?
Yes! We are 100% trustworthy and will not sell your data to any third-party sites.
02
Can you give me more information about the sneakers?
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All of our products are made with the environment in mind. We guarantee 100% sustainable, comfortable, and long-lasting products.
04
Can I track my order ?
The tracking link will be sent in your email after your purchase. It will allow you to see the location and expected delivery date of your product.
06
You’ve sent me the wrong items
Please call or email the store with proof of purchase and we will immediately send you your correct items free of purchase.
08
I forgot to use my discount code
Please call customer service and give usyour order number so we can apply it and give you a refund.
10
Delivery - How much is it and how long does it take?
Shipping depend on where you live. If you are an overseas customer, expect higher shipping prices and a longer wait. We will try to make this as little of a problem as possible while we continue to expand our company.